Tag Archives: profits

The customer is always – irrelevant?

Here in Britain one of our oldest shops is Marks and Spencer. It started life in Leeds, Yorkshire, as a market stall. By the time I was a child it had become a well-loved and respected chain selling knitwear and … Continue reading

Posted in Britain now & then, Thinking, or ranting, or both | Tagged , , , , , , , , , , | 16 Comments